Designing Experience, not only appearance

Julian Treasure is a ‘sound expert’ and the chair of ‘Sound Agency’. He looks at how sound affects our daily experience and how he advises businesses and organisations on how to best use it. In this 10mn Ted talk, he explains, with hard figures as convincers, why architects need to use their ears as well… Continue reading Designing Experience, not only appearance

The Twisted Business of Measuring Performance

In this Washington Post article, Dan Ariely, Professor of Behavioural Economics at Duke University and a prolific writer on the irrational dimension of human behaviour, shows how performance measurement tools influence the performance itself. Taking inspiration from Corporate America (and some real life examples of how motivation policies turn out to demotivate staff), he looks… Continue reading The Twisted Business of Measuring Performance

Emotions Drive Thinking

In this Ted video, NYTimes columnist David Brooks wonders why people who are as socially attuned as politicians can become completely dehumanised when it comes to policy-making. He argues that we have inherited a view of human nature based on the notion that reason is separated from and can suppress emotions, that we are rational… Continue reading Emotions Drive Thinking